Terms & Conditions

Terms and Conditions for Embroidery Port

Welcome to Embroidery Port! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website and making a purchase, you agree to these terms.

1. Introduction

These Terms & Conditions govern your use of our website and the products sold through it. By using our website, you accept these terms in full. If you do not agree to these Terms & Conditions, you must stop using our website immediately.

2. Products and Pricing

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, and design may occur due to screen settings and manufacturing processes.
  • Pricing: All prices listed on our website are in INR and are subject to change without notice. The price applicable at the time of purchase is the price displayed on the website.

3. Orders and Payments

  • Order Acceptance: Once an order is placed, you will receive an email confirmation. We reserve the right to refuse or cancel any order at 24 hrs time for reasons including, but not limited to, product availability, errors in product descriptions, or pricing errors.
  • Payment: We accept major credit cards and payment methods as indicated on our website. All transactions are processed securely.
  • Shipping and Delivery: Shipping times may vary depending on location. We are not responsible for delays caused by third-party shipping carriers.

4. Returns and Exchanges

  • Return Policy: We accept returns within 5 days of the delivery date for items in their original condition, unused, and with all tags attached. Sale items may be final and not eligible for returns unless faulty.
  • Exchange Policy: You may exchange items for a different size or style within 5 days of receipt, subject to stock availability.
  • Refunds: Refunds will be processed within 7 business days of receiving the returned items, and will be issued to the original payment method.

5. Intellectual Property

  • All content on our website, including but not limited to product images, logos, text, and graphics, is the intellectual property of Embroidery Port. You may not use, copy, or distribute any content without our written permission.

6. User Accounts

If you create an account on our website:

  • Account Security: You are responsible for maintaining the confidentiality of your account information, including your password.
  • Accuracy of Information: You must provide accurate and up-to-date information when registering and placing orders.
  • Termination: We reserve the right to terminate your account if you violate these terms or engage in unlawful behavior.

7. Limitation of Liability

To the fullest extent permitted by law, Embroidery Port will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, or business opportunities.

8. Warranties and Disclaimers

  • No Warranty: We provide our website and products “as is” without any warranties or representations of any kind, either express or implied.
  • Product Availability: While we make every effort to keep our product stock up to date, availability is not guaranteed. We reserve the right to discontinue products at any time without notice.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in South Delhi.

10. Changes to These Terms

We reserve the right to update or change these Terms & Conditions at any time. Any updates will be posted on this page, and the date of the last update will be indicated. Continued use of the website or purchasing products after such changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

  • Email: support@embroideryport.com
  • Phone: 8543874816

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