Privacy & Policy

Privacy Policy for Embroidery port

At Embroidery port, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, shop, and services.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, shipping and billing address, phone number.
  • Payment Information: Credit card details, payment method data (collected securely through payment processors).
  • Order Information: Details about purchases, order history, and preferences.
  • Technical Information: IP address, browser type, device type, and usage data (e.g., how you interact with our website).

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process orders and deliver products.
  • To communicate with you regarding your purchases, inquiries, or customer service requests.
  • To send promotional emails and marketing offers (with your consent).
  • To improve our website, products, and services based on customer feedback and preferences.
  • To analyze user behavior and optimize your shopping experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties that help us run our business, such as payment processors, shipping partners, and marketing platforms.
  • Legal Requirements: If required by law or in response to valid legal requests (e.g., to comply with regulations, court orders, or to protect the rights of our brand).

4. Data Security

We take the protection of your personal information seriously and use industry-standard security measures (e.g., encryption) to ensure your data is safe. While we strive to protect your information, please be aware that no method of online transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your shopping experience. Cookies help us understand your preferences, provide tailored content, and optimize our marketing efforts. You can disable cookies in your browser settings, but this may affect some website functionality.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal information.
  • Correct or update any inaccurate or outdated information.
  • Request deletion of your data (where applicable).
  • Opt out of receiving marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

  • Email: support@embroideryport.com
  • Phone: 8543874816
  • Address: F-225 Khanpur South Delhi- 110062

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